Job Description

Responsibilities:

Oversee daily restaurant operations, ensuring a smooth and efficient workflow
Manage staff schedules, supervise employees, and conduct regular performance reviews
Ensure high levels of customer satisfaction through excellent service and prompt issue resolution
Maintain health, safety, and hygiene standards in compliance with regulations
Handle customer inquiries and resolve complaints professionally and courteously
Monitor inventory, order supplies, and manage vendor relationships to ensure quality and cost-efficiency
Develop and implement marketing strategies to attract and retain customers
Manage budgets, financial records, and perform regular financial reporting
Set and achieve sales targets, implementing strategies to boost revenue and profitability
Motivate and train staff to ensure high performance and professional development
Stay updated with industry trends, including new recipes, techniques, and restaurant management practices
Conduct regular staff meetings to communicate updates, changes, and expectations
Ensure the restaurant’s ambiance is always welcoming and reflects the brand’s standards
Collaborate with the kitchen staff to ensure menu quality and consistency
Monitor customer feedback and implement improvements to enhance the dining experience