Job Description

1. Guest Interaction: Greet guests warmly and engage in friendly conversations.
2. Guest Service: Ensure outstanding service by promptly addressing guest needs and concerns,
3. Upselling and Promotion: Inform guests about additional products, services, or special offers that may enhance their experience, thereby contributing to revenue generation.
5. Payment Processing: Process guest payments accurately and efficiently, handling cash, credit card transactions, and other payment methods following established procedures.
6. Safety and Security: Monitor and maintain a safe and secure environment for guests and staff. Follow safety protocols and guidelines, especially in emergency situations.
7. Knowledge: Stay updated on the establishment’s offerings, local attractions, and relevant information to provide accurate and helpful guidance to guests.